A good start when having such problems is usually to check email server's log and see if if emails is send to invalid/wrong email addresses
By default receiver of information collection emails is set in site.ini:
[InformationCollectionSettings] EmailReceiver=...
or
[MailSettings] AdminEmail=...
Sender of email is set in site.ini:
[MailSettings] EmailSender=...
However, it is also possible to override the receiver address in the email template by setting the email_receiver variable see design/standard/templates/content/collectedinfomail/form.tpl or extension/ezwebin/design/ezwebin/templates/content/collectedinfomail/form.tpl for examples
so to answer your last question in short:
> Is it being affected by the template that I've created? That could be. If the previous template did set the email_receiver variable, while your new one don't
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