The case of the tagname should not matter, so make sure that you have the correct identification code.
If you have ftp access you can just fetch the pagelayout and add the correct meta tag directly after the opening <head> tag. If you have several pagelayouts you need to insert the tag into the pagelayout that is used for your index page. Don't forget to remove the meta tag you have inserted via the admin panel as otherwise you have it there twice. Clear the cache and you are done.
Claudia
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