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Admin and users cannot login

Admin and users cannot login

Thursday 11 October 2007 12:46:25 pm - 5 replies

Modified on Thursday 11 October 2007 2:14:27 pm by Derrick Oltmann

Author Message

Betsy Gamrat

Thursday 11 October 2007 4:20:29 pm

I would check the database settings in site.ini.append.php for all siteaccesses.

Then, clear the caches.

To recover your password, use example.com/user/forgotpassword - and enter your email address.

Damien Pobel

Friday 12 October 2007 2:45:12 am

Hi Derrick,

I had a problem like that. It was because of a database corruption. This corruption was due to the ezsession table that keeps on growing with the default Debian (and Ubuntu...) configuration of session handler in PHP.
See http://issues.ez.no/10431

Damien
Planet eZ Publish.fr : http://www.planet-ezpublish.fr
Certification : http://auth.ez.no/certification/verify/372448
Publications about eZ Publish : http://pwet.fr/tags/keywords/weblog/ez_publish

Emil Lazaro

Saturday 13 October 2007 11:11:31 pm

Hi, I have the same problem on my local Windows install of 3.10
How do I clear the cache, when I cannot log in as admin?

I also noticed when I printed out the current session content that there is a user logged in, the one that comes with the sample site install (user: anonymous, e-mail: nospam@ez.no). I assume that's because the demo package has been created while this user was logged in, so this remained int the cache files.

Can I just manually delete the files in var/cache?

Ousmane Ba

Saturday 03 November 2007 9:03:35 pm

It's my first week here among you guys and hope to be able to contribute soon.
I am learning by making every possible mistake.
Yesterday I experienced the same problem. Turned on debugging and also noticed a select on the ezsession table I made a back up and then truncated the table and it fixed it.
I guess deleting entries specific to your user id should work.

Note there is a cronjobs script in contributions that clears up sessions. I am taking a look at it.

Ousmane Ba

Betsy Gamrat

Wednesday 09 January 2008 3:32:21 pm

Other things to try:

Check the memory limit in php.ini
Run the cronjob (does some clean up)

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