Sunday 23 March 2003 3:54:49 pm

> Dear Lee,
>
> Your Problem A: how to ask questions ?
>
> I don't know if you're familiar with Open Source, but I'd
> like to suggest you a good article from Eric S. Raymond,
> "How To Ask
> Questions The Smart Way" (at
> http://www.catb.org/~esr/faqs/smart-questions.html ).
>
> Quoting him : "We realize that there are many people who
> just want to use the software we write, and have no interest
> in learning technical details. For most people, a computer
> is merely a tool, a means to an end; they have more
> important things to do and lives to live. We acknowledge
> that, and don't expect everyone to take an interest in the
> technical matters that fascinate us. Nevertheless, our style
> of answering questions is tuned for people who do take such
> an interest and are willing to be active participants in
> problem-solving. That's not going to change."
>
> Your problem B : How to get answers ?
>
> I'm sure you're as delighted as I am to have free products.
> Unfortunately, it means that the people that do them don't
> get pay either (Amazing, isn't it ;)
>
> Fortunately, you can get Guaranteed answers.
>
> As you might have seen on the forum page "The open forums
> are supported by the eZ publish community. Buy basic support
> and you will get access to the closed forums. There you are
> guaranteed answers from the eZ crew within 5 days. "
>
>
> Your Problem C: Am I the first to have this problem ?
> One of the few things to do when you have a question is to
> see if it hasn't been answered already. Guess what, this
> post on the forum titled "bye, bye ezPublish" was quite
> close from yours (yours weren't as crude and that's why I
> answer yours).
>
> http://developer.ez.no/forum/message/15393/
>
> Your Problem D: I want it now !
> Hey, I understand this problem... my 5 years son couldn't
> wait his birthday to get its gifts too ;)
>
> Have fun, Smile, be happy, life is short.
>
> Xavier
>
> P.S. This beeing said, I agree with most of the suggestions
> on the posts about the ez crew not sending enough messages
> to us.

Dear Xavier:

Firstly: I meant to reply to the thread that was already started. I don't know what I did wrong. I was hoping that the moderator would move my reply to where it belonged. Sorry about that : )

Secondly: I don't know how you could actually read my post and answer it like this? I was not saying anything like what you referred to! I don't have a problem - let alone 4. I am happy to wait patiently, for your software. I felt some people were being unreasonable in their expectations of software that is under develpment and has not been represented as "stable".

I have a feeling that you've received so many unhappy comments that you saw certain words and assumed you knew what I was saying. Please reread my comments.

I hope I get replying right this time :)

Thank you.
Lee

Tuesday 25 March 2003 3:37:26 am

> I am a newbie and I want a product that will be stable - no

you are a newbie. pay for something that fits your needs.

> big surprizes. I'm not interested in playing around with
> code or even finding bugs.

if you don´t find and report bugs, then don´t expect them to be fixed.