Share » Forums » Install & configuration » generated password not recognized......

generated password not recognized... help

generated password not recognized... help

Friday 30 January 2009 4:22:34 pm - 5 replies

Author Message

Christophe Condomines

Sunday 01 February 2009 9:07:34 am

Hi,

I have never seen this failing, but anyway, could you explain a bit more what you're doing and what is failing?
Just to review the process, you have the following steps:
- Forgot password link, with an html form
- Receiving an email with a link using an "hash"
- Receive another email with the generated password
- Login!
At which step this is failing?

Best regards.

Microblau SL
http://www.microblau.net

Anca Grozea

Sunday 01 February 2009 2:15:50 pm

Hi Christophe,

Exactly, I receive the last email including the password but I can not login with it.
What I've noticed is that I can still login with the previous password.. so somehow the password is generated but is not stored in the system...
We've tried with various users.. several times..

Thank you for your reply!

Have a nice day!
Anca

Christophe Condomines

Sunday 01 February 2009 3:25:56 pm

Hi Anca,

In order to check this, could you give more information about your installation (eZ version, db, system, etc..) ?

Best regards.

Microblau SL
http://www.microblau.net

Anca Grozea

Sunday 01 February 2009 11:17:54 pm

Hello,

The configuration is:

CentOS, Oracle, eZPublish 4.01.

Anca Grozea

Monday 02 February 2009 12:29:24 am

The issue has been identified & fixed by EzSystems Support team.
Apparently the cause was MinPasswordLength was bigger than GeneratePasswordLength

MinPasswordLength=8
GeneratePasswordLength=6

Thank you

You must be logged in to post messages in this topic!

36 542 Users on board!

Forums menu