Your hosting company must allow shell access for this to work, if it doesn't work on the first try, go to tech support and ask if they allow shell access for your account/hosting agreement.
You log in with your username and password, then you are in the Linux shell.
Use the commands exactly as show by the wizard. I just copy them from the browser and paste them into putty. putty paste is a right-click. You probably can't use the root commands, just use the second set.
These commands set the privileges for the files that eZ uses.
Good luck
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