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impossible to loggin to the back end - emergency

impossible to loggin to the back end - emergency

Thursday 01 October 2009 7:05:40 am - 8 replies

Author Message

Greg McAvoy-Jensen

Thursday 01 October 2009 7:13:06 am

Fere,

Try visiting your website with /user/forgotpassword at the end. You may be able to reset the password after you receive the email the system generates.

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Fere DZON-OKO

Thursday 01 October 2009 7:20:22 am

hi greg

i tried and it did not work.
when i have a look on the file log , i have this error message :
<[Thu Oct 01 18:16:57 2009] [error] [client 193.252.7.123] PHP Warning: Unknown: POST Content-Length of 86 bytes exceeds the limit of 0 bytes in Unknown on line 0, referer: http://mfe.preprodmfe.org/ezpublish/index.php>

André R.

Thursday 01 October 2009 7:51:31 am

The last comment almost makes it look like you have limited post_max_size to 0 in php.ini.
Other then that, you might need to truncate the ezsession table, experienced that this happens if it gets full (on debian based linux distro's where session gc setting is broken).

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Fere DZON-OKO

Thursday 01 October 2009 8:38:17 am

the post_size_max is 4096M and the table ezsession was empty but i did not work

Gaetano Giunta

Thursday 01 October 2009 11:00:47 am

Besides the php/apache error log, the eZP one is also generally very useful; it is in the var/log dir of eZ Publish.

As a side test, you can try logging in to the front-end instead of the backend by just pointing the browser at http://site/index.php/user/login. Does it work?

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Fere DZON-OKO

Friday 02 October 2009 1:39:03 am

no it doesn't work and in the var/log dir of eZ , i have the same error that in the log apache.

Fere DZON-OKO

Friday 02 October 2009 5:25:24 am

it works fine now , it was a problem on value post_max_size who was inferior than the directive memory limit in the php.ini.

thanks you to all for your participation

André R.

Friday 02 October 2009 7:28:59 am

If anyone else comes across this, this might help as well:
http://ez.no/developer/forum/general/login_fails_in_infinit_change_password_dialog_loop_o_o#msg193315

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