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Friday 09 January 2004 4:06:52 pm
It's now obvious to me now, that support ONLY comes with a price tag! from the ezpublish support page:
support
" Use the eZ crew for support - first hand information" To guarantee our customers the best possible result eZ systems offers a support program. The professional developers are ready to help you with your eZ publish development. Let the creators of eZ publish help you.
What you will get with support
The support will cover answers by email and phone. If you need help to configure or develop features, we can help you doing that directly on your server, or as a new feature to a distribution on eZ publish. We will also be able to give advise on how to solve problems with development in eZ publish, if you want to do most of the work yourself.
Support
Decription
Price
Professional
Max 3 working days response time. All eZ publish related issues.
You will get 4 hours of consulting to use in 6 months.
e-mail
phone
log-in
on-site
$ 516 (6 months)
$ 129 pr add hour
Enterprise
Max 1 working day response time. All eZ publish related issues.
You will get 4 hours of consulting to use in 6 months.
e-mail
phone
log-in
on-site
$ 636 (6 months)
$ 159 pr add hour
You will be registered in our support system when you have ordered support. You will then receive an e-mail letting you know how to start using the support. This is normally done within 1 (one) working day.
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