You want professionnal support : buy it from the eZ Team ! You want another product of the same quality : ok ! Go buy broadvision or vignette...and good luck !
I think I know what he ran into. Pity he gave up but I understand it. Please see my 21 May post for what finally fixed it for us. Courtesy of our hosters.
We ALSO - plase note, the two posters right above? - were absolutely willing to PAY for a solution. But whether for $$$ or free it simply did not seem to be out there.
