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Upgrading to 4.3 - can not login to admin

Upgrading to 4.3 - can not login to admin

Thursday 09 September 2010 8:25:40 am - 4 replies

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Greg McAvoy-Jensen

Thursday 09 September 2010 1:13:32 pm

Anaya,

Check your var directory permissions; can Apache write to it? You might even temporarily set them to 777 just for a test. Good luck!

Granite Horizon, Certified Developer of eZ Publish Web Solutions
Provider of the SaaS Solution Granite Horizon In The Cloud | http://granitehorizon.com/cloud
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Christian Rößler

Friday 10 September 2010 12:47:32 am

Anaya,

the link you provided covers the update from 4.0.1 to 4.2 and not to 4.3.
If you really use 4.3 perhaps you have missed important update-procedures and scripts not mentioned there?

chris

Hannover, Germany
eZ-Certified http://auth.ez.no/certification/verify/395613

Steven E. Bailey

Friday 10 September 2010 1:48:13 am

Are there any users that can log in?

Are the ezuser database entries for the old and the new databases exactly the same? Especially the password_hash and password_hash_type entries.

Did any settings change? Especially [UserSettings]->HashType. Or, if the hash type is md5_site (type 3 in the database), did your [UserSettings]->SiteName change?

Finally, did you add any extensions that may have had stealth settings changes?

Or, if the ezmbpaex extension was newly installed, try disabling it and try to login again (actually you can try that for all extensions).

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Anaya P

Friday 10 September 2010 7:31:18 am

Thanks Guys for your advice.

Earlier I copied 4.3 files over the old ez publish installation. And this time copied 4.3 files into a sepearte folder. Then moved the files/folders from old version. And it worked! I can login to the admin.

Chris, first of all thanks for the instructions. I have added 4.3 database upgrade statements in your sql statement list and then updated the old database. Though earlier also did the same thing to upgrade the database, but this time used clean 4.3 files.

So with your instructions and adding sql statements, I have managed to upgrade directly from 4.0.1 to 4.3.0

Thanks once again for your help guys!!!!

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