E-mail notification are not sent

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Saturday 20 May 2006 9:05:30 am - 6 replies

Modified on Saturday 20 May 2006 9:17:54 am by Pascal France

6 replies

Author	Message
Kristof Coomans	Saturday 20 May 2006 12:01:20 pm Do you see this wen running the cronjobs: Running cronjobs/notification.php Starting notification event processing If that shows up, your notification cron script is executed. independent eZ Publish developer and service provider \| http://blog.coomanskristof.be \| http://ezpedia.org
Pascal France	Saturday 20 May 2006 12:53:56 pm Hi Kritof, I founded the runcronjob.php options ( -d for example ) and now I can see these output error messages: Error: (eZSMTPTransport::sendMail()) Error sending SMTP mail: Bad address syntax Error: (eZSMTPTransport::sendMail()) Error sending SMTP mail: Bad address syntax Error: (eZSMTPTransport::sendMail()) Error sending SMTP mail: Bad address syntax Error: (eZSMTPTransport::sendMail()) Error sending SMTP mail: Bad address syntax But I don't understand which file is concerned by these errors. Pascal Ce qui embellit le désert c'est qu'il cache un puits... quelque part... (A. de Saint-Exupéry) - http://luxpopuli.fr/eZ-Publish
Kristof Coomans	Sunday 21 May 2006 1:58:03 am There seems to be an issue with sending e-mail through SMTP. The "bad address syntax" message comes from the SMTP server you're connecting too. Googling on SMTP + "bad address syntax" will probably give you some usable information. Of course the easiest solution would be checking the log files of the smtp server to see why exactly the address got refused. independent eZ Publish developer and service provider \| http://blog.coomanskristof.be \| http://ezpedia.org
Pascal France	Sunday 21 May 2006 4:33:10 am Hi Kristof, It's my own SMTP server and I already checked the logs: tail -f -n50 /var/log/mail.log but any mail is sent. When I do notification tests from my from scratch eZP 3.7.6 installation, notification e-mails are sent and all works perfectly. So, my SMTP server works fine too. From my actual site (which is also a 3.7.6 version), I removed all guest accounts and created a new one (the same I created for tests above). Then, I checked all kernel/classes/notification/* files: they are the same than the files in my test installation. I compared runcronjobs.php, and all settings/*.ini files too. They are the same than my test installation. (I'm not surprised because I did an upgrade -- 3.7.5 to 3.76 -- two days ago). Now, when I run the runcronjobs.php script, I have no more e-mail syntax errors, but any e-mail is sent !!! Is there some other config files I should check ? A little thing: I use phpMyAdmin. When I browse my test database, I can't browse the "eznotificationcollection", "eznotificationcollection_item" and "eznotificationevent" tables (I can display the structure of these tables, but I'm not allowed to click the "Borwse" button) whereas I can do it in my actual site database. Pascal Ce qui embellit le désert c'est qu'il cache un puits... quelque part... (A. de Saint-Exupéry) - http://luxpopuli.fr/eZ-Publish
Pascal France	Sunday 21 May 2006 5:37:38 am Hi Kristof, Here are the end lines of my smtp logs: First one (working): 142 cyrus/master[29080]: about to exec /usr/lib/cyrus/bin/lmtpd 143 cyrus/lmtpunix[29080]: executed 144 cyrus/lmtpd[29080]: accepted connection 145 cyrus/lmtpd[29080]: lmtp connection preauth'd as postman 146 cyrus/lmtpd[29080]: duplicate_check: <node.114.eznotification@www.linuxorable.net/ez_test3.7.5/index.php> user.X 0 147 cyrus/lmtpd[29080]: mystore: starting txn 2147489357 148 cyrus/lmtpd[29080]: mystore: committing txn 2147489357 149 cyrus/lmtpd[29080]: duplicate_mark: <node.114.eznotification@www.linuxorable.net/ez_test3.7.5/index.php> user.X 1148212986 150 postfix/pipe[29078]: D6C3FFB85F: to=<X@linuxorable.net>, relay=cyrus, delay=1, status=sent (xxx.linuxorable.net) 151 postfix/qmgr[29060]: D6C3FFB85F: removed Second one (not working): 142 cyrus/lmtpd[29183]: accepted connection 143 cyrus/lmtpd[29183]: lmtp connection preauth'd as postman 144 postfix/pipe[29181]: 57AC8FB85F: to=<X@linuxorable.net>, relay=cyrus, delay=0, status=bounced (data format error. Command output: X: Message contains invalid header ) 145 postfix/cleanup[29178]: 7DF87FB862: message-id=<20060521121036.7DF87FB862@xxx.linuxorable.net> 146 postfix/qmgr[29060]: 7DF87FB862: from=<>, size=3319, nrcpt=1 (queue active) 147 postfix/qmgr[29060]: 57AC8FB85F: removed 148 cyrus/lmtpd[29183]: accepted connection 149 cyrus/lmtpd[29183]: lmtp connection preauth'd as postman 150 cyrus/lmtpd[29183]: duplicate_check: <20060521121036.7DF87FB862@xxx.linuxorable.net> user.pascal 0 151 cyrus/lmtpd[29183]: mystore: starting txn 2147489372 152 cyrus/lmtpd[29183]: mystore: committing txn 2147489372 153 cyrus/lmtpd[29183]: duplicate_mark: <20060521121036.7DF87FB862@xxx.linuxorable.net> user.pascal 1148213436 154 postfix/pipe[29181]: 7DF87FB862: to=<pascal@linuxorable.net>, relay=cyrus, delay=0, status=sent (xxx.linuxorable.net) 155 postfix/qmgr[29060]: 7DF87FB862: removed As you can see, line 144 (second logs) there is a "data format error" message. I tried to disable FCKeditor without success. Any idea ? Pascal Ce qui embellit le désert c'est qu'il cache un puits... quelque part... (A. de Saint-Exupéry) - http://luxpopuli.fr/eZ-Publish
Pascal France	Sunday 21 May 2006 9:56:24 am Hi, I solved the problem. If, like me, we use Postfix and Cyrus-IMAP, we should have these settings: In main.cf (postfix): strict_rfc821_envelopes = yes strict_7bit_headers = no In imapd.conf (Cyrus-IMAP): reject8bit: no munge8bit: no/yes "munge8bit:no" allows accents on characters. "munge8bit:yes" replaces each stressed characters by a X. Cordially Pascal Ce qui embellit le désert c'est qu'il cache un puits... quelque part... (A. de Saint-Exupéry) - http://luxpopuli.fr/eZ-Publish

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